banner image
Back to News

Amanda's story: "Such a positive experience"

Pluss Positive People - West Yorkshire 21 July 2022

Amanda was referred to Pluss Hopeful Families to help her build resilience having been diagnosed with PTSD related to her time serving in the army.

The Covid pandemic had restricted her opportunities and she wanted to renew her REACH FLT (Fork Lift Truck) license but being on benefits meant her limited finances weren’t allowing her to progress.

Hopeful Families supported her with information and guidance and enrolled her on the Green Doctor service from BBO Groundwork, which offers advice on budgeting whilst also considering the environment.

Amanda says that working with a mentor helped with communication and increased opportunities, and the support she has received has left her feeling more able to cope and ready to look for work.

She has managed to connect with her local community and improve her social links by taking part in exercise and paddle boarding and has also now updated her FLT license.

During her time with Hopeful Families, Amanda attended several fully-funded courses including First Aid at Work which is a new requirement for anyone wanting to enter the security industry.

“The help I received was really helpful,” she says, “it has been a positive experience and a great help.”

She is now carrying out CCTV training. “Once that’s completed, I’ll have additional skills in two different areas that will allow me to widen my job searching efforts,” she says.

We wish her the best of luck with her onward journey.


If you live in the Calderdale, Kirklees or Wakefield areas and are interested in finding out how the Hopeful Families programme can help you, call us on 07341 004 949 for a friendly, confidential chat, or email


Please note: Pluss is not responsible for the content of external websites